Coptic Orphans

Human Resources Manager - Cairo, Egypt

Coptic Orphans' Human Resources Manager in Egypt works strategically and objectively to support the growth and stabilization of the organization's workforce. S/he works to increase employee engagement in order to develop and maintain high levels of commitment and professional ethics in the organizational culture.  S/he manages all HR support functions in Egypt by working with the HR team in Coptic Orphans' global headquarters, which is located in the United States. High levels of expertise in talent acquisition, management, and retention are required for this position. S/he must possess a deep understanding of workplace ethics and culture in both Egypt and Western countries in order to ensure cultural sensitivity and maintain the unity and strength of Coptic Orphans' different offices. 
In collaboration with the headquarters HR team, this professional manages the recruitment processes and job promotion of the Egypt office. S/he also assists with position analysis and talent matching, salary/benefit market research, employee relations, training, and development.  S/he advises the headquarters HR team and management on issues impacting the  efficiency  of employees in the Egypt office. In addition, s/he assists with coaching and counseling employees on proper professional conduct, clear expectations, and their potential for career growth.

Our strong commitment to excellence in service delivery means that we seek only the best people to carry out our mission. 
At Coptic Orphans, we are committed to a Child-Safe environment as the children's dignity, safety, and well-being are at the center of all we do. As such, all selected candidates will be required to submit to a criminal background check, or working with children check, as part of of their hiring process. Continued employment is contingent upon the check indicating clear records of any child-related violations. Check may be repeated as required by each country's laws and provisions.

Essential Functions and Responsibilities:
  1. Play a key role in stabilizing and strengthening the Coptic Orphans team in Egypt by working with management and staff to create and nurture an environment of positive interactions and effective communications.  
  2. Manage employee relations, conflict resolution, and trust-building.  
  3. Develop a firm grasp of the organizational culture that makes it possible to regularly identify and recommend improvements needed by both managers and employees.   
  4. Maintain a safe and productive work environment by addressing and working through conflict and issues of concern in transparent yet prudent ways.  
  5. Propose initiatives, including training and development, that boost productivity, commitment, and efficiency by improving employee engagement and job satisfaction. 
  6. Research and recommend effective incentives and programs to retain employees, improve their morale, and increase their loyalty.  
  7. Ensure consistent application of established HR policies and processes; recommend necessary changes for management consideration. 
  8. Assist with position analysis and the development of new position descriptions in the Egypt office. 
  9. Support establishment and maintenance of position-grade system; conduct market research on pay and benefits.  
  10. In collaboration with headquarters HR team, help update recruitment and selection processes and identify effective, cost-efficient channels, including networking, to promote job openings in Egypt.
  11. Conduct candidate screening and interviews to identify top prospects, while ensuring that potential mismatches are eliminated based on relevant qualifications.  
  12. Oversee the hiring process from start to finish, while ensuring compliance with Coptic Orphans policies and relevant legal frameworks. 
  13. Manage annual, semiannual, and probation performance reviews, feedback systems and tools.
  14. Outline management responsibility for developing employees.   
  15. Propose effective ways of managing employee performance and facilitate employee-supervisor dialogues. 
  16. Ensure compliance with legal, governmental, and organizational regulations and policies.

 Supervisory Responsiblties

This position supervises the HR Associate in Egypt.

Required Education, Experience, Knowledge and Skills:

Required Education and Experience:

  1. BA or MA in Human Resources Management, Organizational Development, or other closely related field.  MA substitutes for 2-3 years of professional experience. 
  2. Minimum of 7 years of professional experience, 5 of them as an HR professional. 
  3. Demonstrated ability to manage human resources by taking strategic approaches.  
  4. Experience with the Coptic community and culture is a must. 

 Other Required Skills

  1. Outstanding soft skills, including people skills, conflict management and resolution, negotiation, mediation, facilitation, and problem-solving.  

  2. Excellent ability to preserve strict confidentiality and show discretion. 

  3. Exceptionally effective communications skills with excellent command of English and Arabic.

  4. Energetic, positive, results-oriented, outstanding organizational skills, good judgment, objectivity, and ability to multi-task.

Fiscal Responsibilities (budgeting responsibilities, approval privileges on purchase orders and check requests, reporting and auditing functions):

Assist in developing personnel budget for Egypt office, including recruitment expenses.


Extent of Public Contact (within and outside the organization):

In the course of posting and promoting Coptic Orphans job openings, s/he will have frequent contact with applicants, recruiters, universities, print/electronic media, and other entities. Thus, s/he must fully understand the mission and work of the organization in order to passionately communicate them to others.   

Working Conditions and Enviornment:

Occasional travel may be necessary or helpful, including possible international trip(s).
Coptic Orphans
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